Continuous Improvement Measures Reduce Set Up & Inspection Time

The Modelcraft Company, which began operations in 1965, manufactures precision-machined parts for the medical, aerospace, and commercial industries at its facility in Plymouth, Connecticut. President and CEO Richard Merlino assumed ownership of the company in 2022 and was joined by co-owner David Hill the following year.

The talented employees at Modelcraft perform milling, turning, grinding, EDM, and assembly, primarily on aluminum and stainless steel materials. The company is AS9100D and ISO 9001:2015 certified. As a contract manufacturer, Modelcraft carries inventory and works according to customers’ forecasts, ensuring parts are delivered only as needed.

“The biggest lesson we learned from this project is the importance of employee engagement. As more employees became involved, they saw the benefits of the improvements firsthand. They enjoyed sharing ideas, being heard, and seeing their suggestions implemented. It was a rewarding experience for everyone.”

Project Impact

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Retained Sales
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Jobs Created/Retained
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New Investments
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Cost Savings